1. Introduction

Globe News Agency ("GNA," "we," "our") is committed to protecting the privacy of our subscribers, website visitors, and sources. This Privacy Policy describes how we collect, use, store, and disclose personal information in connection with our wire services, website, and related platforms. We adhere to applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect information in the following categories:

Account Information: When you subscribe to our services or create an account, we collect your name, email address, organization name, job title, billing address, and payment information.

Usage Data: We automatically collect information about how you interact with our services, including wire feed access logs, API call records, content download history, IP addresses, browser type, and device information.

Communications: When you contact us, we retain correspondence records including email content, contact form submissions, and support ticket details.

Cookies & Tracking: Our website uses cookies and similar technologies to maintain session state, remember preferences, and analyze site usage patterns.

3. How We Use Your Information

We use collected information to: (a) provide and maintain our wire services and subscriber accounts; (b) process transactions and send billing notifications; (c) communicate service updates, editorial advisories, and technical bulletins; (d) monitor and enforce compliance with licensing agreements; (e) improve our services and develop new features; (f) comply with legal obligations and respond to lawful requests from authorities.

4. Data Sharing & Disclosure

Globe News Agency does not sell personal information to third parties. We may share information with: (a) service providers who assist in operating our infrastructure, processing payments, and delivering content; (b) affiliated news organizations within our wire service network, as necessary for content distribution; (c) law enforcement or regulatory authorities when required by law or to protect our legal rights.

We maintain strict protocols to protect the identity of confidential news sources. Source information is never disclosed except as required by court order, and we will exhaust all legal avenues to protect source confidentiality.

5. Data Security

We implement industry-standard security measures to protect personal information, including encryption in transit and at rest, access controls, regular security audits, and incident response procedures. Our wire feed transmission systems use encrypted channels to prevent unauthorized interception. Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Subscriber account data is retained for the duration of the subscription and for a period of three years following termination. Usage logs are retained for 12 months. You may request deletion of your data subject to our legal retention obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to: (a) access the personal information we hold about you; (b) request correction of inaccurate data; (c) request deletion of your data; (d) object to or restrict certain processing activities; (e) receive your data in a portable format; (f) withdraw consent where processing is based on consent. To exercise these rights, contact our Data Protection Officer at privacy@globenewsagency.com.

8. International Data Transfers

As a global wire service, we transfer data between our bureaus and data centers located in multiple countries. We ensure that international transfers comply with applicable data protection laws through standard contractual clauses, adequacy decisions, and other approved transfer mechanisms.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated to subscribers via wire bulletin and email notification at least 30 days before taking effect. The "Effective Date" at the top of this page indicates when the policy was last revised.